Sold Out
Sold OutWe believe that you deserve peace of mind when ordering online and that is why we have a 30 day, no questions asked, money-back guarantee if you are not 100% satisfied with our products!
To exchange your product or request a refund simply let us know by emailing us at info@thebonelock.com and then mail the product to: 3985 Parkwood Road, Ste. 109, PMB 186 Bessemer, Alabama 35022. You will be responsible for paying the shipping costs to return the item.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
DISCLAIMER: Please remember, TheBoneLock is a convenience device to improve your quality of life. TheBoneLock is not a safety device for children or animals and should never be used when safety is a concern.
